Please submit the following information for a routine service request. Examples include clogged drains, broken appliances, light bulb replacements, or a running toilet.
During normal business hours stop into the office to borrow a key. After office hours please call
319-961-3888 for lock out service (a $30 fee applies for any calls outside of office hours).
Service requests can be entered on your Online Tenant Portal Page.
If you have not activated your Online Tenant Portal please contact the Hillcrest Office at 319-268-1400 for assistance. Link to the North Lakes Property Management Website
Cedar Falls residents, please call 319-961-3888 for emergency maintenance that cannot wait until the next business day. Examples include fire, flood, or no heat if outdoor temperature is below 60 degrees.